Frequently Asked Questions
At Atom Scientific we stride to offer as much help as we can to our customers keeping them up to date and informed.
Have a question? Why not read our FAQ to see if your question has already been asked!
If not contact us at firstname.lastname@example.org or call 0161 366 5123
Do you sell this product?
To see what products we sell, please click on Our Products in the header or search for your product using the magnifying glass. However if you are unable to find the product you are looking for, please contact us on email@example.com with the product name, pack size and quantity you would like to purchase.
Where can I find product pricing?
To see our prices, click on Our Products at the top of the page and navigate to the product you are looking for. Alternatively use the magnifying glass at the top of any page to search for your product. Once on the product page, choose the required pack size to see the price.
Are your prices inclusive or exclusive of VAT?
All prices on site are exclusive of VAT. A VAT invoice will be emailed to you after dispatch of your order.
Do we have stock of this product?
We have a large warehouse with thousands of product lines in stock. Some variations may require bottling from bulk stock and in rare occasions the stock may need to be ordered in. Please contact us before ordering if you have urgent requirements.
How long will my order take?
If the product you are ordering is in stock, we aim to ship within one business day. If the product requires bottling, our standard lead time is 3-5 working days. Please contact us before ordering if you have urgent requirements.
Can I collect my order?
Unfortunately we do not offer this service. All orders are shipped on a next working day basis stock permitting.
Where can I get Technical Advice?
For technical advice, please send your query to firstname.lastname@example.org or call 0161 366 5123
Where are you based?
East Tame Business Park
Cheshire SK14 4GX