Atom Scientific Ltd | customerTestimonials

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Customer Testimonials

Eileen - Verified Customer

(10 Years)

“The customer service department always go above and beyond to help us. Nothing is ever too much trouble and the responses are always in a timely manner.”

What is your most important priority when purchasing?

“Level of Service/Delivery”

How likely are you to recommend our products to others?

How would you rate your overall customer experience?

Craig - Verified Customer

(2 Years)

“Atom’s products are consistently good, we get great results on all of our stains. Using ready made solutions provided by Atom has simplified our workflows and has streamlined workload. We have validated a wide range of kits and reagents provided by Atom and all have been excellent quality. Staining kits are easy to use with clear instructions. Stains are consistent across all slides performed on.

Customer service is excellent. Queries are responded to rapidly and are informative. We feel valued as customers of Atom.”

What is your most important priority when purchasing?

“Easy to use,reliable and consistent staining, clear information and data sheets"

How likely are you to recommend our products to others?

How would you rate your overall customer experinece?

Oliver - Verified Customer

(2 Years)

“Yvonne Black has been especially helpful and we have been offered continuous support. Have been offered alternative products to help improve our service or meet our needs. Very knowledgeable team that can answer any queries or questions in a timely manner. We are very happy with the service and products that Atom supply”

What is your most important priority when purchasing?

“Storage space, ease of use, pricing, no reagent wastage”

How likely are you to recommend our products to others?

How would you rate your overall customer experinece?

Tanya - Verified Customer

(2 Years)

“I am pleased with your customer service, always appreciate personal support and attention to our projects, prompt response to our requests and answering any questions we have. Joanne is always very helpful and it is a pleasure to work with her.

What is your most important priority when purchasing?

“Quality of the products and ingredients"

How likely are you to recommend our products to others?

How would you rate your overall customer experinece?

Sophie - Verified Customer

(2 Years)

“Response to emails is quick and always willing to help"

What is your most important priority when purchasing?

“Price and availability"

How likely are you to recommend our products to others?

How would you rate your overall customer experinece?

Barzy - Verified Customer

(1 Year)

“Very good and top professional”

What is your most important priority when purchasing?

“Short lead time and competitive price"

How likely are you to recommend our products to others?

How would you rate your overall customer experinece?

Jeff - Verified Customer

(6 Years)

“We've used Atom Scientific for several years for and always had excellent service whether ordering by email or over the phone. Most items we order are usually available for next day delivery but if the stock is not available on the shelf it arrives within a few days. Shakeela in the office is always a pleasure to deal with-friendly, helpful and clear on expected delivery dates. I would certainly recommend"

How likely are you to recommend our products to others?

How would you rate your overall customer experinece?

Kerhat - Verified Customer

(6 Years)

“Pleasure to deal with Atom customer service. Smooth handling and quick response"

What is your most important priority when purchasing?

“Quality and pricing"

How likely are you to recommend our products to others?

How would you rate your overall customer experinece?

Marina - Verified Customer

(2 Years)

What is your most important priority when purchasing?

“Good expiry and availability"

How likely are you to recommend our products to others?

How would you rate your overall customer experinece?

Ali - Verified Customer

(3 Years)

“Joanne is very helpful, when quoting and placing an order. Elise is always helpful. Great product, competitive pricing"

What is your most important priority when purchasing?

“Speed and quality"

How likely are you to recommend our products to others?

How would you rate your overall customer experinece?

Surya - Verified Customer

(2 Years)

What is your most important priority when purchasing?

“Quality and price"

How likely are you to recommend our products to others?

How would you rate your overall customer experinece?

Guste - Verified Customer

(1 Year)

What is your most important priority when purchasing?

“Fast delivery and good communication"

How likely are you to recommend our products to others?

How would you rate your overall customer experinece?

Emma - Verified Customer

(1 Year)

“All reagents come with COA to ensure ISO15189 compliance can be achieved. Reagents are at a competitive price point, delivery is prompt. Staff are always knowledgeable and efficient.”

What is your most important priority when purchasing?

“Price, availability, delivery times, certification for ISO15189 compliance"

How likely are you to recommend our products to others?

How would you rate your overall customer experinece?

Ray - Verified Customer

(7 Years)

“Elise Foisseau was very helpful. Excellent and fast"

What is your most important priority when purchasing?

“Quality and efficiency of dispatch"

How likely are you to recommend our products to others?

How would you rate your overall customer experinece?

Debbie - Verified Customer